All shipping services used by Graine provide a tracking number for your package.
We offer a free delivery service to all Australian customers for all orders which will be sent via in a Auspost Standard Satchel.
Online orders placed before 3pm AEST Monday to Friday will be processed and shipped on the same day.
Orders placed outside of this time frame or on public holidays will be processed and shipped on the following business day.
Shipment will arrive within 2-7 working days once dispatched.
Please allow up to 7 business days for regional areas.
To estimate the time it will take to deliver to your area, view the delivery network.
Alternatively, you can select our Express Post option for $7 AUD which can be selected at at checkout.
Guaranteed next business day delivery within the Express Post delivery network.
Please note, the Express Post network covers 80% of Australian business addresses, private addresses and Post Office boxes. If your item is for an address outside the delivery network, it won't be covered by our Next Day Guarantee.
Graine also offers a International shipping option.
We have worked together with our shipping partner DHL to be able to offer flat rate shipping to most of the world.
International shipping usually arrives in 14-28 working days.
TAXES AND DUTIES
Please note customs duties and foreign taxes may be payable before your order is cleared by customs.
Graine will not be held responsible for any charges incurred nor can we provide an estimate of these costs.
Please contact your local customs office for more information regarding taxes and duties payable in your region.
Please contact us if you have any issues with your delivery.