Returns & Exchanges
Please be aware that we cannot provide a refund for change of mind so please choose carefully before making your purchase.
We will however provide a refund of the purchase price in the event that goods are received faulty and they cannot be repaired or replaced.
Contact needs to be made before goods are returned. We require proof of purchase for all refunds.
Graine cannot be responsible for any products loss or delays when being returned and we suggest using a shipping service that provides a tracking number and insurance.
All returns must be authorised by Graine prior to being returned. Please contact us firstname.lastname@example.org